Restaurant Captain

Guest Experience & Service Quality

• Ensure exceptional service standards are maintained across the dining floor.

• Greet guests warmly, manage seating, and ensure prompt service delivery.

• Handle guest concerns, special requests, and feedback efficiently and professionally.

• Promote signature dishes, tea selections, and menu offerings through knowledgeable recommendations.

Team Coordination & Supervision

• Lead and guide stewards and service associates during shifts.

• Allocate tables, assign duties, and ensure staff adherence to SOPs.

• Train new team members on service etiquette, grooming, and sequence of service.

• Conduct pre-shift briefings and ensure readiness before service.

Operational Excellence

• Oversee table management, order flow, and smooth coordination with the kitchen and bar.

• Ensure cleanliness, ambience, and hygiene standards are met at all times.

• Monitor inventory levels of cutlery, crockery, linen, and service equipment.

• Ensure compliance with FSSAI, safety, and hygiene guidelines.

Sales & Revenue Contribution

• Upsell menu items, special dishes, and tea pairings.

• Contribute to achieving daily revenue targets through effective guest engagement.

• Monitor bill settlement, check accuracy, and support cash handling procedures when required.

Requirements

• 2–4 years of experience in a Captain/Shift Leader/Senior Steward role in upscale dining, casual fine-dining, or premium hospitality environments.

• Strong communication and guest interaction skills.

• Knowledge of service standards, food & beverage operations, and POS systems.

• Ability to manage a team, maintain discipline, and lead by example.

• Positive attitude, polished grooming, and passion for hospitality.

• It is a Full Time Waiter / Steward job for candidates with 1 - 2 years of experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹14000 per month that depends on your interview. It's a Full Time job in Chandigarh.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Hunger Pangs Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 1 Restaurant Captain at Hunger Pangs Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 11:30 AM - 10:30 AM timing.