Restaurant Captain

Staff management

• Supervise, train, and mentor the service staff, including waiters, bussers, and hosts.

• Assign duties and responsibilities to staff members.

• Create staff schedules and monitor attendance.

• Conduct pre-meal briefings with the team.

• Enforce restaurant policies, procedures, and dress codes. 

Guest service and satisfaction

• Greet and welcome guests, and ensure a positive dining experience.

• Take orders, answer questions about menu items, and make recommendations.

• Address and resolve guest complaints and concerns promptly and professionally.

• Check with guests to ensure satisfaction with each food course.

• Present the final bill and process payments accurately.

• Promote and upsell menu items to maximize revenue. 

Operations and coordination

• Coordinate with the kitchen to ensure smooth service flow and timely order preparation.

• Ensure food presentation and quality meet restaurant standards.

• Monitor inventory and order supplies when necessary.

• Maintain cleanliness and organization of the dining area and service equipment.

• Implement and monitor health, safety, and sanitation procedures. 

Reporting and administration

• Record transactions and orders in the Point of Sale (POS) system.

• Complete daily closing duties, including restocking and setting up for the next shift.

• Prepare and submit reports on dining room activities and guest feedback.

• Conduct performance evaluations for staff.

• Assist with menu planning and cost control. 

• It is a Full Time Waiter / Steward job for candidates with 0 - 6+ years Experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Hotel Aalayaa.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 5 Restaurant Captain at Hotel Aalayaa
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 06:00 PM timing.