Restaurant Captain

Key Responsibilities

1. Guest Experience Management

   • Greet guests and ensure they are comfortably seated.

   • Address guest queries, feedback, and complaints professionally.

   • Ensure high standards of hospitality and service at all times.

2. Team Supervision

   • Allocate tasks to service staff and monitor their performance.

   • Train, guide, and motivate team members to maintain service standards.

   • Ensure grooming and discipline standards are followed by the team.

3. Operational Efficiency

   • Coordinate between kitchen and service staff for timely order delivery.

   • Monitor table settings, cleanliness, and ambiance of the restaurant.

   • Ensure adherence to SOPs and safety standards.

4. Sales & Upselling

   • Promote menu items and suggestive selling to enhance guest experience.

   • Track and achieve daily/weekly sales targets.

5. Reporting & Documentation

   • Maintain shift reports, feedback logs, and breakage/wastage reports.

   • Assist in inventory checks of service-related items (cutlery, crockery, etc.).

Qualifications & Skills

• Minimum 2–4 years of experience in a similar role (preferably QSR/Fine Dining).

• Strong communication and interpersonal skills.

• Leadership qualities to manage and motivate the team.

• Knowledge of POS systems and basic inventory handling.

• Ability to handle guest complaints calmly and professionally.

Key Competencies

• Customer-Centric Approach

• Problem-Solving Skills

• Attention to Detail

• Team Leadership & Coordination

• It is a Full Time Waiter / Steward job for candidates with 6 months - 6+ years Experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Healthlicious Basil Foodtech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 50 Restaurant Captain at Healthlicious Basil Foodtech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 सुबह - 06:00 शाम timing.