Job Title: Outlet Staff – Basil Store
Location: Shalimar bagh
Job Type: Full-time
Department: F&B Operations
Reports To: Outlet Manager / Supervisor
As an Outlet Staff member at Basil, you will be the face of our brand, responsible for delivering exceptional customer service, maintaining store cleanliness, managing stock, and supporting smooth day-to-day operations. Your goal is to create a welcoming, efficient, and customer-friendly shopping experience.
Greet and assist customers in a friendly and professional manner
Handle POS (Point of Sale) transactions accurately
Replenish shelves and maintain merchandise displays
Monitor stock levels and assist in inventory checks
Maintain cleanliness and hygiene of the outlet
Follow company guidelines for safety, food handling (if applicable), and operations
Receive deliveries, verify stock, and ensure proper storage
Address customer inquiries and resolve complaints with a positive attitude
Support outlet promotions, campaigns, and new product launches
Follow shift schedules and assist team members as needed
Minimum high school education; diploma preferred
Prior retail or customer service experience is a plus
Basic math and communication skills
Ability to stand for long periods and lift light to moderate loads
Team player with a proactive and positive attitude
Willingness to work flexible shifts, including weekends and holidays
Competitive salary and incentives
Staff discounts on products
On-the-job training
Opportunities for growth within the company
Join Basil and help us build a trusted neighborhood destination for quality products and great service.