Restaurant Captain

Job Summary:

The Restaurant Captain is responsible for supervising the service team on the floor, ensuring smooth daily operations, maintaining service standards, and delivering an excellent guest experience. The Captain acts as a bridge between the service staff and management.

Key Responsibilities:

Guest Service & Experience

• Greet and welcome guests, ensure they are comfortably seated.

• Understand guest preferences and ensure personalized service.

• Handle guest queries, feedback, and complaints professionally.

• Ensure service standards and hygiene protocols are consistently followed.

Team Management

• Supervise service staff, allocate duties, and manage shift operations.

• Train and guide new team members on service steps, menu knowledge & grooming.

• Motivate the team to achieve guest satisfaction and sales targets.

Order & Service Management

• Ensure accurate order taking and timely serving of food & beverages.

• Coordinate with kitchen and counter staff for seamless order flow.

• Ensure tables are cleaned, reset, and maintained properly.

Sales & Upselling

• Promote high-margin menu items & combos.

• Ensure daily sales targets are achieved.

• Manage billing accuracy and customer payments.

Inventory & Reporting

• Monitor usage of cutlery, crockery, and consumables.

• Raise requisition when stock levels are low.

• Prepare daily floor reports as required.

Required Skills & Qualifications:

• Minimum 1–3 years of experience in QSR / Café / Restaurant service.

• Good communication skills (English/Hindi).

• Strong knowledge of service standards & customer handling.

• Ability to lead and supervise a team.

• Positive attitude, disciplined, and guest-focused.

Work Schedule:

• Rotational shifts / Weekend availability required.

• It is a Full Time Waiter / Steward job for candidates with 6 months - 6 years of experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Faridabad.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Healthlicious Basil Foodtech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 50 Restaurant Captain at Healthlicious Basil Foodtech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 07:00 PM timing.