Greet customers warmly and assist them with product choices.
Prepare and serve products (food/beverage/merchandise) as per company standards.
Operate POS (billing system) and handle cash/UPI/card transactions accurately.
Maintain cleanliness and hygiene of the kiosk area at all times.
Monitor stock levels, update inventory, and inform the supervisor about replenishment needs.
Follow standard operating procedures (SOPs) for service, safety, and hygiene.
Upsell and cross-sell products to achieve sales targets.
Handle customer queries, feedback, and resolve issues politely.
Adhere to company grooming standards and punctuality guidelines.