Restaurant Captain

1. Role Overview

The Kiosk Staff shall be responsible for delivering excellent customer service, preparing and serving products as per Basil standards, managing billing and POS operations, maintaining hygiene, and ensuring smooth day-to-day operations at the kiosk.

2. Key Responsibilities

1. Customer Service

• Customers shall be greeted politely and attended with a positive attitude.

• Orders shall be taken accurately and billing shall be done through the POS system.

• Customer queries and complaints shall be handled in a professional and customer-centric manner.

2. Product Preparation & Serving

• Beverages, snacks, and combos shall be prepared as per the recipe book and Basil SOPs.

• Proper upselling techniques (combos, add-ons, Basil Pass benefits) shall be followed.

• Packaging and serving standards shall be maintained at all times.

3. Display & Merchandising

• Display station shall be set as per SOP with proper arrangement of cups, add-ons, retail products, and menu materials.

• The kiosk counter shall be kept neat, clean, and attractive.

4. Hygiene & Safety

• Food safety and hygiene standards (personal grooming, cleaning, sanitization) shall be strictly followed.

• Tools, equipment, and workstations shall be cleaned regularly.

5. Operations & Reporting

• Daily stock shall be checked and reported to the Outlet Manager.

• Wastage, breakage, or shortages shall be recorded as per process.

• Issues with HR, Ops, or system shall be reported through the G-form link.

3. Skills & Competencies Required

• Good communication and customer-handling skills.

• Ability to work in a fast-paced environment.

• Basic knowledge of billing systems / POS.

• Positive attitude and customer-centric mindset.

• Team player with attention to detail.

4. Qualifications & Experience

• Minimum 10th / 12th pass (Graduate preferred).

• Prior QSR / café / retail food outlet experience could be an added advantage.

• Freshers shall also be considered with proper training.

• It is a Full Time Waiter / Steward job for candidates with 0 - 6+ years Experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹19000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Healthlicious Basil Foodtech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 50 Restaurant Captain at Healthlicious Basil Foodtech Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 सुबह - 07:00 शाम timing.