Restaurant Captain

Key Responsibilities:

Guest Experience & Service Excellence

• Ensure guests receive prompt, friendly, and personalized service at all times.

• Handle guest complaints and feedback courteously and take corrective action when necessary.

• Ensure the floor is always ready for service (clean, organized, and stocked).

Team Supervision & Training

• Supervise and guide service staff (Stewards, Runners, Baristas, etc.) during operations.

• Conduct daily briefings before service to communicate menu updates, special promotions, and service standards.

• Ensure staff grooming, discipline, and conduct meet company standards.

Operational Efficiency

• Manage table allocations and guest seating efficiently.

• Ensure order taking, billing, and service are handled as per SOPs.

• Coordinate between kitchen, service, and cashier teams for smooth operations.

• Monitor stock levels of service items (cutlery, crockery, condiments, etc.) and report shortages.

Sales & Brand Representation

• Upsell menu items and promotions to increase sales.

• Ensure all brand standards, hygiene protocols, and presentation guidelines are maintained.

• Assist in implementing LTOs (Limited Time Offers) or brand initiatives at the outlet.

Requirements:

• Education: Graduate / Diploma in Hotel Management or relevant field.

• Experience: Minimum 2–4 years of experience in F&B Service, with at least 1 year in a supervisory role.

• Skills:

  • Strong leadership and communication skills

  • Excellent customer service and problem-solving ability

  • Knowledge of POS systems and billing

  • Understanding of FSSAI hygiene standards

Key Competencies:

• Guest-Centric Approach

• Team Leadership

• Attention to Detail

• Time Management

• Sales Orientation

• Positive Attitude & Professional Grooming

Working Conditions:

• 6-day working week (including weekends & holidays)

• Rotational shifts as per operational requirement

• Uniform to be worn at all times during duty

Compensation:

• As per industry standards and candidate experience

• It is a Full Time Waiter / Steward job for candidates with 2 - 6+ years Experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be 12th Pass and above and above with 2 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Healthlicious Basil Foodtech Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 10 Restaurant Captain at Healthlicious Basil Foodtech Private Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 06:00 PM timing.