Restaurant Captain

JD for Team Member/ Senior Team Member

Job profile: Team member

Job type: Full time – Permanent

Industry – QSR/Food and beverage

Salary: Starting at Rs.16,000 in-hand (Freshers)

Experience: 0– 3 years

Work Location: Koramangala, Bangalore

Detailed Job Description

·        Greet customers warmly and take orders accurately.

·        Flexible, Multi- tasking, Passionate to grow.

·        Prepare food items according to company standards.

·        Operate cash registers and handle money transactions with accuracy.

·        Maintain a clean work area, including counters, tables, floors, and kitchen equipment.

·        Assist in stocking supplies and ingredients as needed.

·        Follow all safety and sanitation guidelines when handling food and beverage products

·        Knowledge of Hygiene and Food safety rules

·        Ensure customer satisfaction by providing friendly, courteous service.

·        Respond promptly to customer inquiries and complaints.

·        Treat customer concerns and feedback as opportunities to improvise.

·        Fire to exceed customer expectations.

·        Upsell additional menu items when appropriate.

·        Willing to get trained on new skills and Train new team members on proper procedures and policies.

·        Participate in promotional activities and special events.

·        Knowledge of aggregator app ratings and parameters.

Schedule: Day Shift, Morning Shift, Night shift, Rotational shift

Week offs on weekday, weekends compulsory working

On floor 9 hour working shift and 30 mins meal break.

Other benefits: ESIC/Mediclaim, Free meal, Referral incentives, Opportunity to grow, PF

• It is a Full Time Waiter / Steward job for candidates with 0 - 2 years of experience.