A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
18,000 - 20,000 /month*
Bdc Eatopia Hospitality India Private Limited
Sector 65 Gurgaon, Gurgaon
₹1,000 incentives included
3 - 4 years Experience in Waiter / Steward
Full Time
Key Responsibilities
Guest Service & Experience
Ensure guests receive prompt, courteous, and professional service at all times.
Greet guests, assist with seating, and provide menu recommendations.
Address guest concerns and complaints effectively to ensure guest satisfaction.
Build positive relationships with guests and encourage repeat business.
Restaurant Operations
Supervise daily dining area operations and ensure smooth service flow.
Ensure all tables are properly set and maintained as per company standards.
Monitor service quality and ensure SOPs are consistently followed.
Coordinate with kitchen and service teams to ensure timely order delivery.
Team Leadership & Training
Lead, guide, and motivate Stewards and service staff during shifts.
Conduct daily briefings and communicate operational updates.
Train team members on service standards, product knowledge, and guest engagement.
Monitor staff grooming, discipline, and performance.
Sales & Revenue Generation
Promote menu specials, seasonal offerings, and upselling opportunities.
Encourage suggestive selling to maximize average guest spend.
Support outlet sales targets through effective guest engagement.
Quality, Hygiene & Compliance
Ensure adherence to food safety, hygiene, and sanitation standards.
Maintain cleanliness and organization of dining areas and service stations.
Ensure compliance with company policies, operational procedures, and statutory requirements.
Inventory & Cash Handling
Monitor usage of operating supplies and minimize wastage.
Assist in stock control and inventory management.
Support billing operations and ensure accuracy in guest transactions when required.
Reporting & Coordination
Prepare shift reports and communicate operational updates to management.
Coordinate with Kitchen, Stores, Housekeeping, and other departments for smooth operations.
Assist in managing reservations, table allocations, and guest flow during peak hours.
