Restaurant Captain

Job Summary:

The Restaurant Captain is responsible for supervising restaurant service operations to ensure guests receive excellent dining experiences. The role involves coordinating between the service team, kitchen staff, and management to maintain high standards of food quality, service, and cleanliness.

Key Responsibilities:

Guest Service

• Greet guests warmly and ensure courteous, prompt, and professional service.

• Assist guests with menu selection, special requests, and table reservations.

• Handle guest complaints or feedback politely and report major issues to the manager.

• Ensure tables are set correctly and the dining area is neat and welcoming.

Team Supervision

• Supervise and guide waiters, stewards, and busboys during service.

• Allocate tables and duties to team members efficiently.

• Conduct briefing sessions before service to communicate menu changes, specials, or promotions.

• Monitor grooming, behavior, and performance of service staff.

Operational Duties

• Coordinate with the kitchen and bar to ensure timely food and beverage delivery.

• Check that orders are served correctly and promptly.

• Ensure all billing, table turnover, and closing procedures are completed accurately.

• Maintain stock of linen, cutlery, crockery, and glassware.

Compliance and Cleanliness

• Ensure hygiene, safety, and sanitation standards are maintained.

• Follow company SOPs, fire safety, and food handling policies.

• Maintain records of breakages, wastage, and inventory.

Qualifications & Experience:

• Diploma or Degree in Hotel Management / Hospitality.

• 2–4 years of experience in restaurant or F&B service, including 1 year in a supervisory role.

• Good knowledge of food, beverages, and service etiquette.

• Fluency in English and local language.

Key Skills:

• Excellent communication and interpersonal skills.

• Strong leadership and team coordination.

• Attention to detail and customer service orientation.

• Problem-solving and conflict-handling ability.

• Smart grooming and pleasant personality.

Work Conditions:

• Flexible to work in shifts, weekends, and holidays.

• Standing and moving for long hours in a busy restaurant environment.

• It is a Full Time Waiter / Steward job for candidates with 5 - 6+ years Experience.

More about this Restaurant Captain job

1. What is the eligibility criteria to apply for this Restaurant Captain job?
   Ans: The candidate should be Graduate and above and above with 5 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹19000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Restaurant Captain job?
   Ans: This Restaurant Captain job will have 6 working days.
4. Are there any charges applicable while applying or joining this Restaurant Captain job?
   Ans: No, there is no fee applicable for applying this Restaurant Captain job and during the employment with the company, i.e., Arjun Residency Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Restaurant Captain role?
   Ans: There is an immediate opening of 1 Restaurant Captain at Arjun Residency Llp
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Waiter / Steward job.
8. What are the timings of this Restaurant Captain job?
   Ans: This Restaurant Captain job has 09:00 AM - 06:00 PM timing.