A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
18,000 - 20,000 /month
Al Arabian Express
Field job
Indira Nagar, Nashik
6 - 12 months Experience in Waiter / Steward
Full Time
Job Summary:
The Restaurant Captain is responsible for supervising floor operations, ensuring excellent guest service, managing service staff, and maintaining high standards of food quality and hygiene.
Key Responsibilities:
Supervise daily restaurant floor operations
Lead and guide stewards/waiters for smooth service
Ensure excellent guest experience and handle customer queries
Take orders and assist in service during peak hours
Maintain service standards and presentation
Coordinate with kitchen team for timely order delivery
Handle guest complaints professionally
Ensure cleanliness and hygiene standards are maintained
Train new staff and monitor performance
Manage shift duties and staff allocation
Requirements:
Minimum 1–3 years of experience in restaurant service
Good communication and interpersonal skills
Strong leadership and team handling ability
Customer-focused with problem-solving skills
Basic knowledge of POS systems
Ability to work in rotational shifts
Preferred Skills:
Experience in QSR or fine dining
Knowledge of food & beverage service standards
Ability to upsell and increase revenue
