Operation Manager

Area Manager – Job Description Company: Mumbai Chai Cafe Location: Multiple Locations / Field Based (Travel Required) Salary: ■30,000 – ■35,000 per month + Local Conveyance Job SummaryWe are looking for a proactive, field-oriented, and result-driven Area Manager to manage and support multiple franchise outlets. The role focuses on driving sales growth, ensuring smooth operations, maintaining brand standards, and providing complete on-ground support to franchise partners. Key Responsibilities• Provide complete operational support to franchise partners and ensure smooth daily functioning of stores. • Drive monthly sales growth and improve profitability of each outlet. • Guide franchisees on ordering, inventory planning, and cost control. • Implement company SOPs, systems, and brand standards across all stores. • Conduct new store launch support and staff training programs. • Train teams on product preparation, hygiene, customer service, and upselling. • Assist franchisees in hiring, onboarding, and team management. • Monitor KPIs such as sales, wastage, food cost, and customer feedback. • Plan and execute local marketing and promotional activities. • Conduct audits to ensure cleanliness, safety, and product quality standards. • Travel frequently for store visits and provide on-ground operational support. • Step in to assist café operations or product preparation when required. • Prepare reports and share regular performance updates with management. Eligibility Criteria• Age between 25 to 40 years. • Experience in Hotel, Restaurant, or QSR industry preferred. • Strong understanding of food and beverage operations. • Willingness to travel extensively across cities and states. • Good communication, leadership, and training skills. • Basic computer knowledge for reporting and system handling. Required Skills • Sales and target achievement • Team training and coaching • Inventory and cost management • Problem solving and decision making • Franchise relationship management • Operational excellence and accountability Working Conditions• Field-based role with regular travel. • Use of cost-effective travel modes such as train, bike, or auto as per company policy. • Hands-on involvement at store level when necessary. • Flexible working hours depending on operational requirements. This role is ideal for candidates who are passionate about building teams, scaling franchise businesses, and working directly at the ground level to deliver results.

• It is a Full Time Waiter / Steward job for candidates with 0 - 6 months of experience.