Guest Service Associate

14,000 - 16,000 /month

Pvr Inox Limited

Gurukul, Ahmedabad

0 - 2 years Experience in Waiter / Steward

10 Openings

Full Time

Skills Required

Food Servicing

Order Taking

Job Highlights

12th Pass and above

All genders

08:00 AM - 06:00 PM | 6 days working

Job Benefits: PF, Medical Benefits

Bank Account, Aadhar Card, PAN Card

Job Description

🎬 Position: Service Associate (Guest / Customer Service Associate)Location: Ahmedabad –INOX Himalaya Mall Employment Type: Full‑time, Permanent (including shift and rotational schedules)💼 About the RoleYou’ll be the friendly face of the cinema—welcoming guests, handling box‑office and concessions sales, assisting inside auditoriums, and providing seat‑side services. You’ll be trained to use ticketing software (like SHOWBIZZ), process transactions, upsell, and resolve guest queries.✅ Key ResponsibilitiesGuest Interaction & SupportGreet and assist guests in a courteous and timely mannerHelp them find seats, offer movie/showtime information, and manage queries or complaints Box Office & ConcessionOperate box office systems to issue tickets, process refunds, handle concession orderFollow strict cash handling procedures, perform self‑audits, maintain cash floats and daily reportsSeat-side Service & UpsellinRecommend food or beverage items and seat services (e.g., popcorn, drinks) to enhance guest experience and boost revenueCleanliness & Operational StandardMaintain hygiene in counters, auditoriums, and F&B zones, help with section upkeep and safety complianceTeamwork & MultitaskinWork collaboratively across box office, concessions, ushering, loyalty programs, and promotions🎓 Qualifications & Candidate ProfilEducation: 10th or 12th pass; graduates or hospitality diploma holders preferredExperience: Freshers welcome (0–1 year); experience in hospitality, retail, cinema, or customer service is a pluAge: Typically 18–30 years in Ahmedabad listingsGender: Listings show any gender eligible in Ahmedabad and Vadodara roles (Delhi sometimes restricts male candidates only)SkillsBasic English and Hindi/Gujarati communicatioStrong customer‑centric attitude, presentable, well‑groomeQuick learner, multitasker, disciplined, integrity-driven attitudeShifts: Must be comfortable with morning, evening, night, and rotational shifts including weekends💰 Offered Compensation & BenefitIn-hand Salary: Approximately ₹12,000 to ₹15,000 per month depending on location, experience, and shift—aligned with listings in Ahmedabad and VadodaraAnnual CTC: ₹1.5 LPA to ₹3.6 LPA based on AmbitionBox estimates for Service/Guest Service associatesBenefits: Provident Fund, Health Insurance, ESI, paid sick leave, leave encashment, life insurance; night meal allowance

Other Details

It is a Full Time Waiter / Steward job for candidates with 0 - 2 years of experience.

More about this Guest Service Associate job

Can freshers or experienced candidates apply for this Guest Service Associate role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Guest Service Associate role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹16,000 per month in this Guest Service Associate position.
What is the work schedule for this Guest Service Associate job?
Ans : This Guest Service Associate job has 6 days working days and timings from 08:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gurukul, Ahmedabad.
How many vacancies are there for this Guest Service Associate job?
Ans : There are 10 vacancies for this Guest Service Associate role.
Is this job open for all genders?
Ans : Yes, this Guest Service Associate job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Guest Service Associate, you will work on skills like Food Servicing, Order Taking.
What is the job location for this position?
Ans : The job location for this Guest Service Associate position is Gurukul, Ahmedabad.
Who is the right fit for this Guest Service Associate job?
Ans : A candidate having skills like Food Servicing, Order Taking with 0-2 years of experience is the right fit for this Guest Service Associate job.
What makes this Guest Service Associate job a good opportunity?
Ans : This Guest Service Associate job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 10 openings.