Position Title: Food & Beverage Manager
Department: Food & Beverage
Reports To: General Manager / Operations Manager
Location: [Insert Property/Hotel/Resort Name]
The Food & Beverage Manager is responsible for overseeing all aspects of the Food & Beverage operations, ensuring the highest quality of service, profitability, and guest satisfaction. The role demands strong leadership, excellent communication skills, financial acumen, and a passion for delivering exceptional hospitality experiences.
Operational Management
Plan, direct, and coordinate the operations of all F&B outlets, including restaurants, bars, banquets, and room service.
Ensure compliance with food safety, hygiene, and quality standards (FSSAI, HACCP, ISO, etc.).
Develop and implement SOPs to maintain consistency in service delivery.
Monitor guest satisfaction and implement corrective actions to address feedback.
Financial & Budgetary Responsibilities
Prepare and manage budgets, forecasts, and financial reports for F&B operations.
Maximize revenue through effective cost control, menu engineering, and upselling techniques.
Monitor inventory, purchasing, and wastage control to optimize profitability.
Team Leadership & Development
Lead, train, and motivate the F&B team to deliver excellent service.
Conduct performance evaluations and ensure continuous staff development.
Foster a positive work culture emphasizing teamwork, grooming standards, and service excellence.
Guest Experience
Ensure personalized guest service, anticipating needs, and exceeding expectations.
Handle guest complaints promptly and professionally.
Maintain strong relationships with VIP guests, corporate clients, and event organizers.
Strategic & Administrative Duties
Collaborate with the Executive Chef for menu planning, promotions, and special events.
Implement marketing initiatives in coordination with the sales and marketing team.
Stay updated with industry trends to introduce innovative concepts and service enhancements.
Strong leadership and interpersonal skills.
Excellent communication and problem-solving abilities.
Knowledge of food safety regulations and hospitality standards.
Proficiency in POS systems, MS Office, and F&B management software.
Ability to work under pressure and manage multiple priorities.