Customer Service & Order Fulfillment
Greeting Customers:
Provide a friendly and welcoming first impression.
Taking Orders:
Accurately record customer orders, answer questions about the menu, and assist with order choices.
Cashiering:
Process customer payments, handle cash and card transactions, and provide accurate change.
Food & Beverage Preparation:
Prepare food and drinks to company standards, ensuring quality and consistency.
Order Assembly:
Package food and beverages, ensuring all condiments and requested items are included.
Restaurant Operations & Maintenance
Maintaining Cleanliness:
Keep the dining area, kitchen, and workstations clean and organized according to safety and hygiene protocols.
Equipment Operation:
Operate various equipment, such as cash registers, fryers, ovens, and specialized equipment like espresso machines.
Restocking Supplies:
Monitor and refill food, beverage, and other operational supplies to ensure smooth operations.
Food Safety:
Adhere to strict food safety and sanitation guidelines to maintain a safe environment.
Teamwork & General Duties
Team Collaboration:
Work effectively with other team members to ensure fast-paced operations and meet daily goals.
Shift Procedures:
Assist with opening and closing duties as required by the management.
Problem Solving:
Address customer complaints or issues in a positive and professional manner to ensure a positive experience.
Flexibility:
Be willing to adapt to different roles and tasks as needed to support the team and operations