Cafe Staff

Job Title: QSR Crew Member / Service Staff (Order Taking & Serving)

Location:

SuperDonuts (QSR Outlet)

Department:

Operations / Store Team

Job Type:

Full-Time

Job Summary:

Superdonuts is hiring energetic and customer-friendly QSR Crew Members who can take orders, prepare food items as per brand standards, pack orders, and serve/deliver orders to guests. The candidate should maintain hygiene, follow SOPs, and provide fast service with a smile.

Key Responsibilities:

Order Taking & Billing

Welcome customers and take orders politely.

Suggest add-ons and combos to increase sales.

Handle billing on POS machine/cash counter.

Accept payments (cash, UPI, card) and maintain accuracy.

Order Preparation & Packing

Prepare food items as per Superdonuts standards.

Pack takeaway/delivery orders properly with correct labeling.

Ensure correct quantity, quality, and presentation of orders.

Maintain proper food safety and hygiene while preparing items.

Serving & Guest Handling

Serve orders to dine-in customers.

Ensure customer satisfaction and handle basic queries.

Maintain clean tables and guest area.

Store Hygiene & Maintenance

Maintain cleanliness of counter, kitchen area, and store.

Follow hygiene and safety standards (FSSAI guidelines).

Ensure proper stock arrangement and waste disposal.

Stock & Inventory Support

Assist in checking stock levels of raw materials.

Inform manager about low stock items.

Support daily opening and closing duties.

Skills Required:

Good communication skills (Hindi/English).

Customer handling and polite behavior.

Basic knowledge of food preparation and hygiene.

Teamwork and discipline.

Requirements:

Minimum qualification: 10th/12th pass (preferred).

Experience in QSR/Food outlet is a plus (Freshers can also apply).

Willing to work in shifts, weekends, and holidays.

Must be active, punctual, and well-groomed.

Benefits:

Salary + Incentives

Meal during shift

Growth opportunities within Superdonuts

Training provided

• It is a Full Time Waiter / Steward job for candidates with 6 months - 2 years of experience.