Cafe Staff

Key Responsibilities

Customer Service

• Greet customers warmly and take orders accurately

• Explain menu items and ongoing offers when required

• Handle customer queries and complaints politely and professionally

• Ensure quick service and a positive customer experience

Food & Beverage Preparation

• Prepare tea, coffee, beverages, and food items as per standard recipes

• Ensure quality, taste, and presentation standards are followed

• Follow food safety and hygiene guidelines at all times

Billing & Cash Handling

• Operate POS and billing systems accurately

• Handle cash, UPI, and card payments responsibly

• Ensure correct order billing and issue receipts

Cleanliness & Hygiene

• Maintain cleanliness of counters, equipment, tables, and café premises

• Follow FSSAI and company hygiene standards (uniform, hair cap, gloves, etc.)

• Assist in opening and closing duties of the café

Stock & Inventory Support

• Assist in checking stock levels and refilling display items

• Inform the manager about low stock or wastage

• Ensure proper storage of raw materials and perishable items

Team Support

• Support fellow team members during peak hours

• Follow instructions from the Store Manager / Supervisor

• Adhere to company policies, attendance, and discipline norms

Skills & Requirements

• Basic communication skills (English/Hindi)

• Ability to work in shifts, including weekends and holidays

• Customer-friendly attitude and team spirit

• Basic knowledge of hygiene and food handling (training will be provided)

• Prior café or QSR experience is an advantage but not mandatory

Working Conditions

• Standing for long hours

• Fast-paced work environment

• Rotational shifts

• It is a Full Time Waiter / Steward job for candidates with Freshers.