Cafe Staff

Key Responsibilities

1. Customer Service

• Greet customers politely when they enter the café.

• Take customer orders accurately.

• Provide quick and friendly service at all times.

• Maintain a professional and courteous attitude with customers.

2. Billing & Order Management

• Enter orders correctly in the billing system.

• Always ask for customer name and phone number at the time of billing.

• Ensure bills are processed accurately and receipts are provided.

3. Food & Beverage Preparation

• Assist in preparing coffee, beverages, and food items as per café standards.

• Ensure consistency in taste, quality, and presentation.

4. Cleanliness & Hygiene

• Maintain cleanliness of the café, kitchen, and service area.

• Clean tables, counters, and equipment regularly.

• Follow proper food safety and hygiene standards.

5. Stock Handling

• Assist in checking daily stock of ingredients and supplies.

• Inform the Shift Manager if any item is running low.

6. Teamwork

• Work closely with other team members to ensure smooth operations.

• Follow instructions from the Shift Manager or Café Manager.

Workplace Discipline

• Staff must remain attentive at the counter during duty hours.

• Eating, using mobile phones, or unnecessary talking at the counter is not permitted.

• Staff must maintain professional behaviour and follow café rules at all times.

Skills Required

• Basic communication skills.

• Ability to work in a fast-paced environment.

• Teamwork and willingness to learn.

• Basic understanding of customer service.

Working Hours

As per café shift schedule (approximately 10-hour shift).

• It is a Full Time Waiter / Steward job for candidates with Freshers.