Job Role: Guest Service Associate || F& B || Cafe ||
Location: Pune
Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere.
Key Responsibilities:
Greeting & Welcoming Guest.
Enhancing Guest Satisfaction Knowledge on products, promotions & offers
Upselling of products
Following SOP laid by the organisation Maintain cleanliness of the outlet all the time.
System handling of billing Inventory management.
Handling guest grievance
Collaborating with team members to achieve targets
Candidate Profile:
Min 1 year experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience.
Good Communication Skills
Team Player Result oriented, with high level of motivation for self-growth
Well groomed & presentable
If anyone is interested, feel free to call on 7011867274 (Ashwani) for more details