About Us
We're looking for a proactive, customer-focused, and highly organized Café Manager to oversee the day-to-day operations of our café. If you're passionate about hospitality, team management, and delivering exceptional customer experiences, we'd love to have you on board.
Key Responsibilities
Manage the overall day-to-day operations of the café.
Supervise and coordinate the work of chefs, kitchen staff, waiters, and support staff.
Ensure smooth service and maintain high standards of customer satisfaction.
Handle daily billing, cash management, UPI/card payments, and closing reports.
Monitor inventory, stock levels, and coordinate procurement of supplies.
Maintain hygiene, cleanliness, and food safety standards across the café.
Prepare staff schedules, manage attendance, and oversee shift planning.
Address customer feedback and resolve complaints professionally.
Ensure timely opening and closing of the café and smooth operational flow.
Coordinate with management regarding sales, expenses, and operational improvements.
Monitor daily sales and prepare basic operational reports.
Train, motivate, and lead the café team to maintain service excellence.
Skills & Qualifications:
2–5 years of experience in café, restaurant, or hospitality management.
Strong leadership and team management skills.
Knowledge of billing systems, POS software, and payment handling.
Excellent customer service and communication skills.
Ability to multitask and work efficiently in a fast-paced environment.
Good organizational and problem-solving skills.
Basic knowledge of inventory management and vendor coordination.
Familiarity with food safety and hygiene standards.