Location: Mohali, Punjab
Job Type: Full-time
Experience Required: 1 years in QSR or similar food service environment
Salary: As per industry standards
We are seeking an energetic and experienced Cafe Manager to oversee day-to-day operations of our cafe in Mohali, with a strong background in Quick Service Restaurant (QSR) management. The ideal candidate will ensure smooth store operations, drive customer satisfaction, manage staff, and help grow the business.
Manage daily operations of the cafe, including opening and closing procedures
Supervise and train staff on food prep, customer service, hygiene, and safety standards
Ensure high standards of food quality, presentation, and service
Monitor inventory levels, place orders, and reduce wastage
Handle customer complaints and feedback professionally
Manage cash flow, daily sales reporting, and reconciliation
Execute marketing initiatives and promotions to boost footfall and sales
Maintain hygiene, cleanliness, and compliance with FSSAI and safety regulations
Coordinate with suppliers and third-party delivery platforms (Zomato, Swiggy, etc.)
Work towards achieving revenue targets and operational efficiency
Bachelor’s degree or diploma in Hotel Management, Hospitality, or related field (preferred)
2+ years of experience in a managerial role in a QSR, cafe.
Strong leadership, communication, and problem-solving skills
Familiarity with POS systems, inventory management, and staff scheduling
Knowledge of local food safety and hygiene standards
Ability to work flexible hours, including weekends and holidays