Cafe Manager

Job Summary:

The Shift Manager plays a key supervisory role in ensuring smooth day-to-day operations during assigned shifts. This position is responsible for overseeing staff performance, maintaining service standards, resolving guest issues, and ensuring all departments function efficiently to deliver an exceptional guest experience.

Working Hours:

• Rotational shifts including weekends and holidays.

• Location: Pune – Viman Nagar / DP Road / Airport Road

• Key Responsibilities:

  Operations Oversight:

  • Supervise daily operations during assigned shifts across front office, food & beverage, housekeeping, or other departments.

  • Ensure operational procedures are followed according to company policies and standards.

  • Monitor inventory, stock levels, and equipment, reporting any shortages or maintenance needs.

• Team Supervision & Leadership:

  • Manage and coordinate shift staff, assign tasks, and ensure proper staffing levels.

  • Provide training, guidance, and support to team members.

  • Conduct pre-shift briefings and post-shift reports.

• Guest Service:

  • Serve as the point of contact for guest inquiries, complaints, and requests.

  • Ensure high levels of customer satisfaction by delivering professional and timely service.

  • Handle escalations with diplomacy and follow up to ensure resolution.

• Health, Safety & Compliance:

  • Ensure compliance with health, safety, and sanitation regulations.

  • Enforce company policies and security procedures during the shift.

  • Conduct routine inspections to uphold service and cleanliness standards.

• Reporting & Communication:

  • Prepare end-of-shift reports and communicate key information to incoming shift managers.

  • Report incidents, maintenance issues, or irregularities to senior management.

  • Monitor and report on staff performance and guest feedback

  • Working Conditions:

    • Must be available to work flexible hours including nights, weekends, and holidays.

    • Standing for extended periods; may involve light lifting or physical activity depending on the department.

• It is a Full Time Waiter / Steward job for candidates with 1 - 2 years of experience.

More about this Cafe Manager job

1. What is the eligibility criteria to apply for this Cafe Manager job?
   Ans: The candidate should be 12th Pass and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Pune.
3. How many working days are there for this Cafe Manager job?
   Ans: This Cafe Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Cafe Manager job?
   Ans: No, there is no fee applicable for applying this Cafe Manager job and during the employment with the company, i.e., KANNU KI CHAI PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Cafe Manager role?
   Ans: There is an immediate opening of 1 Cafe Manager at KANNU KI CHAI PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Waiter / Steward job.
8. What are the timings of this Cafe Manager job?
   Ans: This Cafe Manager job has 09:00 सुबह - 06:00 शाम timing.