Café Manager – Job Description
📌 Position: Café Manager
📍 Location: Suncity, Vasai West.
🏢 Company: Souffle Gourmet Cafe
Job Summary:
We are looking for a passionate and experienced Café Manager to oversee the daily operations. The ideal candidate will ensure excellent customer service, maintain high-quality standards in food and beverages, and manage the café team efficiently to achieve profitability and customer satisfaction.
Key Responsibilities:
· Supervise day-to-day operations of the café including staffing management, inventory, and sales.
· Ensure a welcoming and professional environment for all guests.
· Monitor food & beverage preparation to ensure quality and consistency.
· Handle customer feedback, complaints, and service recovery promptly.
· Maintain hygiene, cleanliness, and safety standards across all areas.
· Plan staff schedules, assign duties, and conduct regular briefings.
· Track daily sales and prepare performance reports for management.
· Manage vendor relations, stock orders, and cost control measures.
· Support marketing and promotional activities to increase footfall and sales.
· Train and motivate café staff to deliver top-notch service and efficiency.
Requirements:
· Bachelor’s degree or diploma in Hotel Management, Hospitality, or related field.
· Minimum 2–4 years of experience in café/restaurant management.
· Strong leadership, communication, and interpersonal skills.
· Knowledge of café operations, inventory control, and POS systems.
· Ability to handle customer service issues with a calm and positive attitude.
· Flexible to work weekends, holidays, and shifts as per operational needs.
Salary: (based on experience) – Up to Rs: 25,000/-
Joining: Immediate basis