The Banquet Manager is responsible for leading, planning, and executing all banquet events, functions, and catered gatherings. This role ensures top-tier customer service, smooth event execution, efficient staff coordination, and compliance with high standards of food safety and presentation. The ideal candidate will have strong leadership skills, a keen eye for detail, and a proven track record in high-volume hospitality management.
KPIs :
Guest satisfaction scores and feedback for banquet events.
Smooth execution of events with zero operational downtime or delay.
Accuracy in plate counts, extra billing, and inventory tracking.
Minimization of equipment breakage and operational wastage.
Staff productivity, attendance compliance, and adherence to service standards.