Trainer

Training and development

• Design, develop, and deliver training programs for new hires and existing staff. 

• Conduct training sessions on company processes, procedures, soft skills, and product knowledge. 

• Create and update training materials to ensure accuracy and relevance. 

• Stay updated on product, policy, and process changes to inform trainees. 

Performance monitoring and coaching

• Monitor calls and emails to identify performance gaps and areas for improvement. 

• Provide one-on-one coaching and feedback to employees. 

• Track employee progress and conduct knowledge checks or assessments. 

• Ensure new hires are performing well during the on-the-job training (OJT) period. 

Reporting and administration

• Maintain and submit reports on training activities, trainee progress, and performance to management. 

• Document feedback and performance data for tracking and analysis. 

• Handle administrative tasks related to training, such as attendance tracking. 

Collaboration and improvement

• Liaise with operations and quality teams to identify training needs and process improvement opportunities. 

• Collaborate with other teams on call calibration sessions to ensure consistent evaluation of performance. 

• Use feedback and data to continuously improve training effectiveness. 

• It is a Full Time Trainer job for candidates with 1 - 3 years of experience.

More about this Trainer job

1. What is the eligibility criteria to apply for this Trainer job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Trainer job?
   Ans: This Trainer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Trainer job?
   Ans: No, there is no fee applicable for applying this Trainer job and during the employment with the company, i.e., Protalk Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Trainer role?
   Ans: There is an immediate opening of 2 Trainer at Protalk Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Trainer job.
8. What are the timings of this Trainer job?
   Ans: This Trainer job has 09:00 AM - 06:00 PM timing.