Trainer

Job Title: Customer Care Executive Trainer
Organization: Future Shape Social Educational Society
Project Name: Pradhan Mantri Saksham Yojana
Location: Nirsa, Dhanbad, Jharkhand
Job Type: Full-Time
Experience Required: 2–3 Years
Certification: TOT Certified Trainer (preferably under IT-ITES or related SSC)

Job Description:

Future Shape Social Educational Society is hiring a dynamic and dedicated Customer Care Executive Trainer under the Pradhan Mantri Saksham Yojana at our Nirsa, Dhanbad center. The ideal candidate must be a TOT certified trainer, with relevant experience in training delivery in customer care or IT-ITES-related roles.

Key Responsibilities:

• Deliver classroom and practical sessions as per SSC/NOS-based curriculum.

• Train students in communication, customer handling, and soft skills.

• Track trainee performance, conduct assessments, and prepare reports.

• Guide and motivate youth toward employment readiness.

• Coordinate with project staff for successful implementation and reporting.

Candidate Requirements:

• Education: Graduate in any stream

• Experience: 2–3 years in customer service or training

• Certification: TOT certified (preferably under IT-ITES SSC)

• Skills: Effective communication in Hindi and basic English, training delivery, classroom engagement

Why Join Us:

• Be part of a flagship government skilling initiative

• Work with a committed NGO in the education and skilling sector

• Competitive compensation and travel allowance

• Professional growth and exposure

• It is a Full Time Trainer job for candidates with 2 - 3 years of experience.

More about this Trainer job

1. What is the eligibility criteria to apply for this Trainer job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17000 per month that depends on your interview. It's a Full Time job in Dhanbad.
3. How many working days are there for this Trainer job?
   Ans: This Trainer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Trainer job?
   Ans: No, there is no fee applicable for applying this Trainer job and during the employment with the company, i.e., FUTURE SHAPE SOCIAL EDUCATIONAL SOCIETY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Trainer role?
   Ans: There is an immediate opening of 2 Trainer at FUTURE SHAPE SOCIAL EDUCATIONAL SOCIETY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Trainer job.
8. What are the timings of this Trainer job?
   Ans: This Trainer job has 09:00 AM - 06:00 PM timing.