Voice Process Executive

Position Summary: We are seeking a dynamic and motivated *Community Operation Specialist* to join our team. In this role, you will connect with potential riders, provide them with detailed product information, address their concerns, and ensure a seamless experience. Your efforts will play a crucial role in building trust and maintaining a high level of engagement with riders.

Key Responsibilities:

1. Outbound Calling:

○ Make proactive outbound calls to potential riders to introduce and explain our product offerings.

○ Effectively communicate the benefits and features of the product to encourage rider sign-ups.

2. Customer Support:

○ Respond promptly to rider inquiries and resolve issues efficiently to ensure satisfaction.

○ Maintain a positive and professional attitude when addressing rider concerns.

3. Lead Management and Follow-Up:

○ Follow up on leads to nurture relationships and convert potential riders into active users.

○ Build and sustain strong relationships to maintain engagement and loyalty.

4. Target Achievement:

○ Meet and exceed daily, weekly, and monthly call and sales targets.

○ Consistently strive to improve performance metrics and contribute to team goals.

Qualifications and Skills:

● Proven experience in customer service, telecalling, or sales.

● Strong communication and interpersonal skills.

● Ability to handle inquiries and resolve issues with empathy and efficiency.

● Goal-oriented mindset with the ability to work under pressure.

● A proactive and self-motivated approach to work.

● Language Preference - Hindi + Any South Indian Language

Why Join Us?

● Opportunity to work with a dynamic and supportive team.

● Competitive salary with performance-based incentives.

● Growth and learning opportunities in a fast-paced environment.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 3 years of experience.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., ONE MORE GOAL PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 99 Voice Process Executive at ONE MORE GOAL PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Day Shift.