Voice Process Executive

Job Title: Telecalling Executive

Job Summary

We are looking for a motivated and results-driven Telecalling Executive to join our team. The candidate will be responsible for making outbound calls, handling inbound inquiries, promoting products/services, and maintaining strong customer relationships.

Key Responsibilities

• Make outbound calls to potential or existing customers to inform them about products or services

• Handle inbound calls and resolve customer queries effectively

• Generate leads and set appointments for the sales team

• Maintain accurate records of customer interactions and follow-ups

• Achieve daily/weekly/monthly calling and conversion targets

• Build and maintain positive relationships with customers

• Follow communication scripts and company guidelines

• Provide feedback on customer preferences and market trends

Required Skills & Qualifications

• Excellent verbal communication skills (local language + basic English preferred)

• Strong persuasion and negotiation skills

• Basic computer knowledge (MS Office, CRM tools)

• Ability to handle rejection and remain motivated

• Good listening and problem-solving skills

• Minimum qualification: 10+2 / Graduate (preferred)

• Prior experience in telecalling, customer support, or sales is an advantage

Key Competencies

• Customer-focused attitude

• Time management and organizational skills

• Target-oriented mindset

• Positive and energetic personality

Working Conditions

• Work from office

• Day shift

• Performance-based incentives

Salary

• Fixed salary + incentives (based on performance and experience)

Interested candidates can contact:

9000188062

Kalyani Alle

kalyaniallehrlegalcapital@gmail.com

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 2 years of experience.