Voice Process Executive

Job description

Job description

Job Title: Process Associate (International Voice Process)

Job Summary:

We are seeking a highly skilled and detail-oriented Process Associate to join our team in PERUNGUDI, Chennai. The successful candidate will be responsible for handling international calls from US and UK clients related to medical claims. This role requires working in a night shift with alternate Saturdays.

Key Responsibilities:

· Handle international calls from US and UK clients related to medical claims

· Provide excellent customer service, resolving client queries and concerns

· Accurately process medical claims, ensuring timely and efficient resolution

· Collaborate with cross-functional teams to resolve complex claims issues

· Maintain accurate records and documentation of client interactions and claims processed

· Participate in quality improvement initiatives, contributing to the development of best practices

Work Schedule:

· Night shift

· Alternate Saturdays

· First 7-10 days: Training period (may require flexibility in schedule)

Requirements:

· Bachelor's degree in any discipline

· 0-2 years of experience in customer service or a related field

· Excellent communication and interpersonal skills

· Ability to work in a night shift with alternate Saturdays

· Proficiency in English (written and spoken)

· Basic computer skills and familiarity with software applications

Job Types: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

• US shift

Supplemental Pay:

• Shift allowance

Work Location: In person

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 1 years of experience.

More about this Voice Process Executive job

1. What is the eligibility criteria to apply for this Voice Process Executive job?
   Ans: The candidate should be Diploma and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹18000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Voice Process Executive job?
   Ans: This Voice Process Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Voice Process Executive job?
   Ans: No, there is no fee applicable for applying this Voice Process Executive job and during the employment with the company, i.e., Acsass.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Voice Process Executive role?
   Ans: There is an immediate opening of 5 Voice Process Executive at Acsass
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Voice Process Executive job?
   Ans: This Voice Process Executive job has Night Shift.