Telesales Travel Sales Executive

Job Description

Travel Sales Executive

Company: TripMe India LLP
Department: Sales & Business Development
Job Type: Full-Time
Location: [Delhi
Experience: 1–4 years in Travel Sales / Group Tours / Holiday Sales
Industry: Travel & Tourism

About TripMe India LLP

TripMe India LLP is a travel company specializing in curated holidays and group travel experiences. We focus on creating memorable, well-organized trips for individuals, families, friends, corporate groups, and special-interest communities.

We are looking for an energetic and target-oriented Travel Sales Executive – Group Trips Specialist who can convert travel enquiries into confirmed bookings and build strong relationships with customers.

Key Responsibilities

• Handle inbound travel enquiries through calls, WhatsApp, email, social media and other channels.

• Understand customer requirements including destination, budget, group size, travel dates and preferences.

• Specialize in selling group trips, fixed departures and customized group holidays.

• Explain trip itineraries, inclusions, exclusions, pricing, accommodation, transportation and activities to customers.

• Prepare and share customized quotations and itineraries.

• Follow up consistently with leads and convert enquiries into confirmed bookings.

• Maintain a strong sales pipeline and achieve monthly sales and conversion targets.

• Upsell suitable upgrades, add-ons, activities, room categories and travel services.

• Coordinate with the operations team to ensure smooth handover of confirmed bookings.

• Maintain accurate customer and sales records in CRM/lead management systems.

• Handle customer questions and objections professionally and provide suitable solutions.

• Develop repeat business and generate referrals from existing customers.

• Stay updated on destinations, group tour products, travel trends, competitor offerings and seasonal pricing.

• Build relationships with travel communities, colleges, corporate groups, clubs and other potential group-travel channels.

• Participate in sales campaigns, travel exhibitions, events and promotional activities when required.

Group Trips – Specific Responsibilities

• Act as a specialist for group departures and group travel sales.

• Counsel customers on the suitability of different group trips based on age, interests, budget and travel expectations.

• Drive bookings for fixed-departure group tours.

• Work toward achieving minimum group-size and departure-wise booking targets.

• Communicate departure schedules, meeting points, payment deadlines and important trip information.

• Maintain regular communication with customers before departure.

• Identify opportunities for private groups, customized group tours and corporate/group travel.

• Support the creation of group-specific offers and sales campaigns.

Requirements

• 1–4 years of experience in travel sales, holiday sales, group tours, destination management or a related travel role.

• Strong knowledge of domestic and/or international travel destinations.

• Experience selling group trips or fixed departures will be preferred.

• Excellent communication and interpersonal skills.

• Strong telephone and WhatsApp sales skills.

• Ability to understand customer needs and recommend appropriate travel products.

• Strong negotiation, objection-handling and closing skills.

• Target-oriented and comfortable working with sales KPIs.

• Good follow-up discipline and lead-management skills.

• Basic knowledge of MS Office/Google Workspace and CRM systems.

• Ability to work in a fast-paced, customer-focused environment.

• Willingness to work weekends/holidays when required by the travel business.

Desired Skills

Sales: Lead conversion, follow-ups, negotiation, objection handling, upselling and closing.

Travel: Destination knowledge, itinerary understanding, group tour operations and travel documentation awareness.

Communication: Excellent spoken and written English; Hindi proficiency preferred.

Technology: CRM, WhatsApp Business, email, spreadsheets and basic sales reporting.

Key Performance Indicators (KPIs)

• Monthly sales revenue

• Lead-to-booking conversion rate

• Number of confirmed passengers/bookings

• Group departure occupancy

• Follow-up and response time

• Average booking value

• Upselling/cross-selling revenue

• Repeat and referral bookings

• Customer satisfaction and post-trip feedback

What We Offer

• Competitive salary + performance incentives

• Opportunity to specialize in group travel sales

• Travel and destination-ind

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.