Telesales Travel Sales Executive

Job Role / Position Summary

We are hiring an experienced Telecaller / Travel Sales Executive with at least 1 year of calling or sales experience.

Preference will be given to candidates who have already worked in a travel agency, tour company, holiday package sales, DMC, OTA, visa/travel desk, or hotel/travel-related sales role.

The candidate will be responsible for calling leads, understanding travel requirements, sharing package details, coordinating with the internal team/suppliers, following up with customers, and helping close holiday package bookings.

Key Responsibilities

• Call fresh leads and understand their travel requirements.

• Ask relevant questions like destination, travel dates, number of travellers, budget, hotel preference, flight requirement, visa requirement, and special needs.

• Explain holiday packages, inclusions, exclusions, hotel options, transfers, sightseeing, and pricing clearly.

• Follow up with interested customers through calls and WhatsApp.

• Maintain proper lead status in CRM/Google Sheet.

• Coordinate with the package/operations team for quotations and revisions.

• Share package details, payment information, documents required, and booking process with customers.

• Handle basic objections related to price, hotels, dates, inclusions, and comparison with other agencies.

• Build trust with customers through polite and professional communication.

• Maintain daily calling and follow-up reports.

• Convert genuine enquiries into confirmed bookings.

• Support after-sales coordination when required.

Candidate Requirements

Must Have

• Minimum 1 year experience in Travel Sales, sales, customer handling, or travel sales.

• Good communication skills in Hindi and basic English.

• Comfortable with calling, WhatsApp follow-ups, and lead handling.

• Ability to understand customer requirements properly.

• Basic computer knowledge.

• Experience using Google Sheets, Excel, CRM, or similar tools.

• Polite, confident, and patient communication style.

• Ability to follow up regularly without being careless.

• Sales mindset with customer service attitude.

Preferred Experience

Preference will be given to candidates who have worked in:

• Travel agency

• Tour operator company

• Holiday package sales

• Domestic/international travel sales

• Visa/travel desk

• Hotel booking company

• Flight booking agency

• DMC or B2B travel company

• OTA or travel portal

• Travel customer support

Skills Required

• Telecalling

• Travel sales

• Lead follow-up

• Customer handling

• WhatsApp communication

• Basic sales closing

• Objection handling

• Google Sheets / Excel

• Basic destination knowledge

• Hindi communication

• Basic English communication

• CRM usage, if available

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.