Travel Sales Executive

We are hiring an experienced Telecaller / Travel Sales Executive with at least 1 year of calling or sales experience.

Preference will be given to candidates who have already worked in a travel agency, tour company, holiday package sales, DMC, OTA, visa/travel desk, or hotel/travel-related sales role.

The candidate will be responsible for calling leads, understanding travel requirements, sharing package details, coordinating with the internal team/suppliers, following up with customers, and helping close holiday package bookings.

Key Responsibilities

• Call fresh leads and understand their travel requirements.

• Ask relevant questions like destination, travel dates, number of travellers, budget, hotel preference, flight requirement, visa requirement, and special needs.

• Explain holiday packages, inclusions, exclusions, hotel options, transfers, sightseeing, and pricing clearly.

• Follow up with interested customers through calls and WhatsApp.

• Maintain proper lead status in CRM/Google Sheet.

• Coordinate with the package/operations team for quotations and revisions.

• Share package details, payment information, documents required, and booking process with customers.

• Handle basic objections related to price, hotels, dates, inclusions, and comparison with other agencies.

• Build trust with customers through polite and professional communication.

• Maintain daily calling and follow-up reports.

• Convert genuine enquiries into confirmed bookings.

• Support after-sales coordination when required.
  
  Candidate Requirements

  Must Have

  • Minimum 1 year experience in telecalling, sales, customer handling, or travel sales.

  • Good communication skills in Hindi and basic English.

  • Comfortable with calling, WhatsApp follow-ups, and lead handling.

  • Ability to understand customer requirements properly.

  • Basic computer knowledge.

  • Experience using Google Sheets, Excel, CRM, or similar tools.

  • Polite, confident, and patient communication style.

  • Ability to follow up regularly without being careless.

  • Sales mindset with customer service attitude.

  ---

  Preferred Experience

  Preference will be given to candidates who have worked in:

  • Travel agency

  • Tour operator company

  • Holiday package sales

  • Domestic/international travel sales

  • Visa/travel desk

  • Hotel booking company

  • Flight booking agency

  • DMC or B2B travel company

  • OTA or travel portal

  • Travel customer support

  ---

  Skills Required

  • Telecalling

  • Travel sales

  • Lead follow-up

  • Customer handling

  • WhatsApp communication

  • Basic sales closing

  • Objection handling

  • Google Sheets / Excel

  • Basic destination knowledge

  • Hindi communication

  • Basic English communication

  • CRM usage, if available

  ---

  Good to Have Skills

  • Knowledge of international destinations like Thailand, Bali, Dubai, Malaysia, Singapore, Maldives, Vietnam, etc.

  • Knowledge of domestic packages like Kashmir, Himachal, Kerala, Goa, Rajasthan, Uttarakhand, etc.

  • Basic understanding of flights, hotels, transfers, sightseeing, visa, and travel insurance.

  • Experience in selling honeymoon, family, group, or fixed departure packages.

  • Ability to prepare or explain package quotations.

  • Previous experience with travel CRM or lead management tools.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 2 years of experience.