A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 25,000 /month
Jb Travel And Tours India Private Limited
Sandhurst Road, Mumbai
6 - 48 months Experience in Telesales / Telemarketing
Full Time
Job Description
Designation: Ticketing Executive
Company: JB Tours & Travels
Role Summary:
The Ticketing Executive will be responsible for handling end-to-end airline ticketing operations, ensuring accurate bookings, compliance with airline and IATA regulations, and excellent customer service.
Key Responsibilities:
Handle domestic and international air ticket bookings using Amadeus, Sabre, and Galileo.
Issue, reissue, cancel, and refund air tickets as per airline policies.
Manage EMD and ADM cases in coordination with airlines and IATA guidelines.
Ensure compliance with IATA rules, airline fare regulations, and ticketing procedures.
Provide accurate information on airline policies, baggage rules, fare conditions, and country-specific travel requirements.
Handle refund processing and follow up with airlines where required.
Coordinate with customers and internal teams to resolve ticketing-related queries.
Maintain proper documentation and records of all ticketing transactions.
Skills & Competencies:
Strong knowledge of GDS systems (Amadeus, Sabre, Galileo).
Good understanding of IATA regulations, EMD, ADM, and airline policies.
Attention to detail and accuracy in ticket issuance.
Good communication and customer service skills.
Ability to work under pressure and meet deadlines.
Experience & Qualification:
Minimum experience in airline ticketing preferred.
IATA or travel-related certification is an added advantage.
Graduate in any discipline.
INTERESTED CANDIDATE CAN SEND THEIR CV ON 7039492267 OR CALL
