Travel Consultant

As a Travel Advisor, you will be responsible for assisting passengers with their travel needs, handling international flight bookings, and ensuring smooth travel arrangements. The role is focused on providing excellent customer service, preparing the best itineraries, and helping customers finalize their bookings with the most suitable options.

 Key Responsibilities

1. Assist customers with international flight bookings, cancellations, and rescheduling.

2. Provide accurate information on fares, baggage allowances, and airline regulations.

3. Manage calls and inquiries effectively to support passengers with booking needs.

4. Suggest and prepare the best itineraries with reasonable fares and suitable flight options.

5. Help passengers finalize their bookings by offering convenient and cost-effective solutions.

6. Deliver excellent customer service while resolving travel-related issues.

7. Ensure accurate and timely communication with passengers for a smooth travel experience.

 Requirements & Key Skills

1. Bachelor’s degree or Diploma in any field (Travel & Tourism background is a plus).

2. Good communication skills in English with a customer-friendly approach.

3. Basic computer knowledge (MS Office, email handling, internet usage).

4. Willingness to work in shifts if required for 24/7 operations.

5. Positive attitude, adaptability, and ability to work well in a team environment.

6. Strong customer service, patience, empathy, and professionalism while dealing with passengers. 7. Quick learner with interest in international flight bookings, fare rules, and travel regulations (training will be provided for freshers).

8. Good organizational skills with the ability to manage booking requests effectively and prioritize tasks.

 Employment Type - Full-time Office-based (Kolkata, Sector V, Bidhannagar)

 Why Join Us?

1. Opportunity to build a career in the global travel industry.

2. Professional training on international booking systems .

3. Supportive work environment with growth opportunities.

4. Be part of a fast-growing travel solutions company with an international presence.

5. Gain rare expertise by working with multiple global airlines and advanced systems to craft complex, optimal travel plans.

6. Enjoy a fast-paced, challenging role that focuses on high-value consultation and complex problem-solving over simple bookings.

7. Join a resilient business model that is not reliant on any single airline, offering a stable and future-proof career.

 Extra Benefits

1. Uncapped Earning Potential: Directly control your income with a rewarding, uncapped incentive structure.

2. Financial Security: Benefit from robust company contributions to your Provident Fund (PF).

3. Peace of Mind : Receive full protection with our comprehensive Mediclaim coverage for you and your family

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6+ years Experience.