Telesales

Job Title:
Telesales Associate

Department:
Telesales

Location:
Wagle Estate, Thane (Onsite)

Reporting To:
Team Leader – Telesales

Qualification Required:
Minimum 12th Pass or Graduate in any discipline

Experience Required:
6 months to 1 year of experience in telesales or a similar outbound calling role

Role Overview:

The Telesales Associate will be responsible for promoting and selling digital healthcare plans and value-added services through outbound calling. This role requires strong communication skills, the ability to understand customer needs, and the drive to meet or exceed sales targets in a fast-paced environment.

Key Responsibilities:

• Promote and sell digital healthcare plans and services to prospective customers via outbound calls.

• Understand customer health and financial needs to recommend suitable plans, focusing on high-value products and EMI-based options.

• Clearly communicate plan features, pricing, and benefits while addressing customer questions and concerns.

• Build and maintain strong relationships with customers by ensuring a smooth onboarding process and effective follow-up.

• Accurately record all interactions, lead statuses, and feedback in CRM tools.

• Provide regular updates to the Team Leader on sales progress, challenges, and suggestions for improvement.

• Stay updated on the latest offerings, including doctor consultations, chronic care, mental health services, and cost-saving plans.

Skills & Experience:

• Minimum 6 months to 1 year of experience in outbound telesales, preferably in healthcare, insurance, or fintech.

• Proven ability to meet or exceed sales and conversion targets.

• Excellent communication skills in Hindi and English; knowledge of regional languages like Telugu, Malayalam, Tamil, Gujarati, Marathi, or Kannada is an added advantage.

• Comfortable working in a target-driven environment and skilled at handling objections.

• Strong interpersonal skills and a customer-first mindset.

• Quick learner with the ability to understand and adapt to evolving digital health services and offerings.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹24000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., UMANIST BUSINESS CONSULTING (OPC) PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 50 Telesales at UMANIST BUSINESS CONSULTING (OPC) PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.