Telesales

Job description for Senior Executive – Customer Service is as below,

Responsibilities

Make outbound calls to existing / potential customers.

Address customer inquiries and provide information about Mutual Fund products or services.

Resolve customer issues or complaints in a professional and timely manner.

Upsell or cross-sell products or services to increase sales revenue.

Keep accurate records of all customer interactions and update the customer database.

Follow up with customers to ensure satisfaction and encourage repeat business.

Provide feedback to the customer service team regarding customer concerns or trends.

Adhere to company policies and procedures during customer interactions.

Qualifications

Any Graduate, with previous experience in customer service or sales roles.

Excellent verbal and written communication skills.

Strong problem-solving and negotiation abilities.

Ability to handle and resolve customer complaints effectively.

Ability to work well in a team and collaborate with colleagues.

Ability to handle high call volumes and work in a fast-paced environment.

Flexibility to work.

Skills

Excellent communication skills

Customer service orientation

Problem-solving skills

Ability to work under pressure

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 4 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹16000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Tiara Consultancy Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 25 Telesales at Tiara Consultancy Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.