Make outbound and receive inbound calls to engage with potential clients.
Explain products, services, or programs clearly and persuasively.
Identify customer needs and provide appropriate guidance or counseling.
Maintain and update client databases with accurate information.
Follow up with leads to convert inquiries into enrollments or sales.
Handle objections and resolve customer queries professionally.
Assist clients with the registration or onboarding process.
Achieve daily/weekly targets for calls and conversions.
Maintain records of calls, conversations, and client interactions.
Coordinate with internal teams for smooth service delivery and client support.
Let me know if you want this tailored to a specific sector.