Telesales

Job Description

Job Purpose

Responsible for initiating calls to potential or existing customers for home loan products, leads conversion, meeting performance targets, and delivering excellent customer experiences.

Responsibilities

Core Responsibilities:

1. Customer Outreach:

• Make outbound calls to customers based on assigned leads or data.

• Introduce HL /LAP products, services, and offers.

• Explain the features and value propositions clearly.

2. Lead Generation:

• Identify customer needs and qualify leads for the sales team.

• Document interactions and update customer records accurately.

3. Sales and Upselling:

• Convince customers to purchase or upgrade products and services.

• Achieve individual sales targets consistently.

• Customer Relationship Management:

• Handle objections and resolve queries efficiently.

4. Reporting and Feedback:

• Maintain accurate call logs and activity reports.

• Provide feedback to management regarding customer trends and challenges.

5. Compliance and Quality Assurance:

• Adhere to company policies, scripts, and call guidelines.

• Ensure compliance with company standards and data protection policy.

Qualification : Graduate , Masters / Postgraduate

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., TATA CAPITAL FINANCE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 15 Telesales at TATA CAPITAL FINANCE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.