Telesales

Overview:

Fydox Technologies Pvt. Ltd., established in 2019, is a market leader in the buying and selling of pre-owned mobile phones. We pride ourselves on being one of the top purchasers of pre-owned devices from leading e-commerce platforms like Amazon and Flipkart. Leveraging our extensive experience in the mobile resale industry, we are excited to launch our direct-to-consumer (D2C) brand, Switchkart, focused on providing high-quality refurbished mobile phones to consumers.

As we expand into the D2C and retail markets, we aim to deliver exceptional value and customer satisfaction, making quality technology accessible to everyone. Join us on our journey to revolutionize the mobile resale market!

Key Responsibilities:

- Conduct outbound calls to potential customers to promote and sell refurbished mobile phones.

- Provide detailed information about our products, features, and benefits to prospective customers.

- Achieve daily/weekly/monthly call targets and contribute to sales goals.

- Address customer inquiries and resolve issues related to orders, returns, and product information.

- Maintain accurate records of calls, customer interactions, and feedback in our CRM system.

- Collaborate with the sales team to identify new opportunities and achieve sales targets.

- Follow up with leads and maintain relationships to ensure customer satisfaction and retention.

- Assist in gathering customer feedback for continuous improvement of services and products.

Preferred Qualifications:

- Minimum 2 years of experience in outbound calling or tele sales, preferably in the retail or technology sector.

- Excellent communication and interpersonal skills.

- Strong persuasive skills and the ability to handle objections effectively.

- Languages- English, Kannada & Hindi is must.

- Proficient in using CRM software and Microsoft Office Suite.

- Ability to work independently and as part of a team in a fast-paced environment.

- Knowledge of refurbished mobile phones and the e-commerce industry is a plus.

Education:

- Any degree or equivalent; a degree in business or a related field is a plus.

If you are passionate about sales and customer support and want to be part of a growing team in the refurbished mobile phone industry, we would love to hear from you!

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹25000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., SWITCHKART TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 4 Telesales at SWITCHKART TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.