Telesales

Position: Customer Support Executive

Location: Marol, Andheri

Working Days : Mon-Sat

Shift Timings : 9:30am - 6:30 pm

Website: https://www.carnot.co.in

About the Role:

We are seeking a Customer Support Executive to join the team at Carnot Technologies, located in Marol, Andheri. This role is essential in ensuring that customers experience seamless service across all communication channels. As the first point of contact for clients, you will handle inquiries, resolve issues, and deliver a high level of customer satisfaction.

Key Responsibilities:

.Handle inbound and outbound communications (calls , emails , and chats ) to assist customers with their queries and concerns.

.Respond promptly and professionally to customer inquiries, ensuring that their needs are met .

.Provide accurate and clear information about the company’s products, services, and policies .

.Escalate unresolved issues to relevant internal teams to ensure timely resolutions .

.Maintain customer records by updating account information in the company’s system .

.Ensure customer satisfaction through effective communication, problem-solving, and follow-up .

Immediate Joiners Preferred

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 2 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹19000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., Speshally Nhs Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 3 Telesales at Speshally Nhs Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.