Telesales

Tele-Sales Executive (Digital Leads) – Job Description

Company: Somany Ceramics Limited
Department: Digital Sales / Inside Sales
Location: Noida Office
Employment Type: Full-time

Role Overview

We are looking for a Tele-Sales Executive to convert inbound digital leads into confirmed sales for Somany Ceramics’ tiles, sanitaryware, and bath products. The role involves contacting leads received from multiple online platforms (website, ads, marketplaces, WhatsApp, social media, etc.), understanding customer requirements, and closing orders or scheduling showroom visits.

This is a target-driven role ideal for candidates with strong communication, persuasion, and follow-up skills.

Key Responsibilities

• Contact and qualify inbound digital leads from platforms like website forms, Facebook/Instagram ads, Google ads, WhatsApp, and partner portals.

• Understand customer requirements (tiles, bathroom fittings, project size, budget, location).

• Pitch Somany products and guide customers to the right collection.

• Convert leads into confirmed orders or showroom visits.

• Share quotations, product details, catalogs, and pricing via call/WhatsApp/email.

• Maintain regular follow-ups with warm and hot leads.

• Coordinate with dealers, showrooms, and logistics teams for order closure.

• Update CRM with call notes, lead status, and sales progress.

• Achieve weekly/monthly conversion and revenue targets.

• Build long-term relationships with customers and generate repeat business.

Requirements

• 1–3 years of experience in tele-sales / inside sales / digital sales

• Excellent communication skills in Hindi + English (regional language is a plus)

• Strong convincing and negotiation skills

• Comfortable with calling, WhatsApp selling, and CRM tools

• Target-oriented and self-motivated

• Basic knowledge of tiles/sanitaryware is a plus (training will be provided)

Key Skills

• Lead conversion & follow-up

• Sales closing

• Customer handling

• Digital lead management

• CRM usage

• Communication & persuasion

Salary & Benefits

• Fixed salary + attractive incentives (if target define)

• Performance-based bonuses

• Training on product & sales process

• Growth opportunities within digital sales team

KPIs (Performance Metrics)

• Lead response time

• Conversion rate

• Monthly sales value

• Follow-up efficiency

• Customer satisfaction

How to Apply

Interested candidates can share their resume at:
[ankit.bhatt@somanyceramics.com/ +919821762805]

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement

• Flexible schedule

• Food provided

• Health insurance

• Paid sick time

• Provident Fund

Work Location: In person

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 6 years of experience.