Telesales

• Make outbound calls to prospective and existing customers.

• Explain motor insurance products, policy features, and benefits.

• Follow up on insurance renewal reminders and pending leads.

• Generate and qualify sales leads.

• Maintain accurate records of customer interactions in CRM/software.

• Address customer queries and provide appropriate solutions.

• Coordinate with the sales and underwriting teams for policy issuance.

• Achieve daily, weekly, and monthly calling and sales targets.

• Build and maintain positive customer relationships.

• Ensure compliance with company policies and insurance regulations.

Required Qualifications

• Minimum 12th Pass / Graduate preferred.

• Prior experience in telecalling, telesales, insurance, or customer service is an advantage.

• Basic computer knowledge and familiarity with CRM systems.

• Proficiency in Hindi and English (additional regional languages are a plus).

Skills Required

• Excellent communication and persuasion skills.

• Strong customer handling abilities.

• Good listening and negotiation skills.

• Ability to work under targets and deadlines.

• Positive attitude and team-player mindset.

Experience

• Fresher or 0–3 years of experience in telecalling, telesales, or insurance sales.

Salary & Benefits

• Fixed salary + attractive incentives.

• Performance-based bonuses.

• Training and career growth opportunities.

• Employee insurance and other company benefits (as applicable).

Working Hours

• Full-time, 6 days a week.

• Day shift.

Key Performance Indicators (KPIs)

• Number of calls made per day.

• Leads generated.

• Policy renewals completed.

• Conversion rate.

• Customer satisfaction score.

This JD can be customized for Motor Insurance Renewals, Motor Insurance Sales, or Motor Insurance Lead Generation roles depending on your hiring requirement.

• It is a Full Time Telesales / Telemarketing job for candidates with 0 - 6 months of experience.