Telesales

Telecalling Executive – Education Course Sales

Roles & Responsibilities

• Make outbound calls to prospective students and parents to promote education and skill-based courses.

• Handle inbound inquiries generated through digital marketing, walk-ins, or referrals.

• Explain course details clearly, including curriculum, fees, duration, certification, and career benefits.

• Understand student needs and recommend suitable courses accordingly.

• Generate and qualify leads, schedule counseling sessions, and follow up for conversions.

• Achieve daily, weekly, and monthly call, lead, and enrollment targets.

• Maintain accurate records of calls, follow-ups, and student data in CRM or reporting sheets.

• Address student queries, objections, and concerns professionally and confidently.

• Coordinate with counselors, trainers, and the operations team for smooth enrollment.

• Ensure timely fee collection and support the admission process end-to-end.

• Build long-term relationships with students to encourage referrals and repeat enrollments.

• Stay updated on course offerings, promotions, and industry trends.

• Adhere to company policies, scripts, and quality standards during calls.

• Maintain a positive attitude and professional communication at all times.

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 3 years of experience.