Telesales

Job Summary

We are looking for a result-oriented Female Sales Telecaller to join our sales team. You will be responsible for making outbound calls to prospective clients, explaining our products/services, and converting leads into sales. The ideal candidate will have a friendly, professional phone manner and the ability to handle objections with grace.

Key Responsibilities

Lead Generation & Outreach: Make a high volume of outbound calls daily to potential customers using provided leads and scripts.

Product Knowledge: Clearly explain the features, benefits, and pricing of our products or services to address customer needs.

Sales Conversion: Follow up on warm leads and use negotiation skills to close sales or book appointments for the field sales team.

CRM Management: Maintain an accurate and up-to-date database of all calls, customer feedback, and follow-up schedules in the CRM software.

Query Resolution: Answer incoming calls from customers, resolve their queries, and handle grievances professionally to maintain brand reputation.

Target Achievement: Meet or exceed daily, weekly, and monthly sales targets and call volume KPIs.

Requirements & Skills

Education: High school diploma or equivalent; a Bachelor’s degree in Marketing or Business is a plus.

Experience: Prior experience in telesales, telemarketing, or customer service is preferred.

Communication: Exceptional verbal communication in English and [Local Language]. Ability to speak clearly and persuasively.

Soft Skills: Strong interpersonal skills, active listening, and a "never-give-up" attitude toward rejection.

Technical Proficiency: Basic knowledge of computer systems, Microsoft Excel, and familiarity with CRM tools (like Zoho, Salesforce, or HubSpot).

Etiquette: Professional telephone etiquette and the ability to maintain a calm demeanor under pressure.

• It is a Full Time Telesales / Telemarketing job for candidates with 6 months - 1 years of experience.