• Handle inbound leads from IndiaMART, TradeIndia, website, WhatsApp, phone calls, and email.
• Call prospective customers to understand their packaging machine requirements.
• Explain products, pricing, features, and suitable machine options.
• Prepare and send quotations to customers.
• Follow up regularly on quotations and pending inquiries.
• Negotiate pricing under company guidelines.
• Maintain customer communication through calls, WhatsApp, and email.
• Update all lead activities in CRM/Excel.
• Coordinate with the technical and sales teams for customer requirements.
• Build strong customer relationships and ensure timely responses.
• Convert inquiries into qualified sales opportunities for the sales team.