Telesales

About the Role:

We are seeking a Collection Executive – Inside Sales to join our dynamic team. In this role, you will be responsible for contacting customers to collect payments or outstanding debts. Your goal will be to ensure timely recovery while maintaining a professional and empathetic approach that supports a positive customer experience.

Key Responsibilities:

Contact customers via phone, email, or other channels to collect overdue payments.

Negotiate and implement repayment plans that are feasible for customers and align with company policies.

Maintain accurate and up-to-date records of all customer interactions and payment arrangements.

Handle difficult conversations with empathy and professionalism.

Achieve monthly and quarterly collection targets.

Adhere to relevant legal and regulatory requirements in the collections process.

Collaborate with internal departments to resolve disputes or issues related to outstanding payments.

Requirements:

Proven experience in collections, telecalling, inside sales, or a similar role is preferred.

Excellent communication and negotiation skills.

High emotional intelligence and the ability to handle sensitive customer interactions.

Strong organizational skills and attention to detail.

Basic proficiency in using CRM systems or collection software is a plus.

Ability to work independently and as part of a team.

• It is a Full Time Telesales / Telemarketing job for candidates with Freshers.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., S2f Talent Hub.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 50 Telesales at S2f Talent Hub
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.