Calling potential or existing customers to present and explain products or services.
Understanding customer needs by asking questions — then recommending appropriate offerings.
Persuading customers to purchase (closing sales), or scheduling appointments / follow-ups for sales teams.
Maintaining customer records / call logs; updating CRM or databases. Interview
Handling customer queries, concerns, objections, and possibly after-sales follow-up or support. Interview
Meeting sales or call-volume targets (daily, weekly, monthly) as defined by employer.