The Sales Executive is responsible for generating new business, building strong client relationships, and promoting the company’s services to achieve sales targets. This role involves identifying potential clients, presenting service offerings, negotiating contracts, and ensuring excellent customer service throughout the client journey.
Key Responsibilities
1. Lead Generation & Prospecting
Identify and research potential clients through online platforms, referrals, and networking.
Approach prospective clients via calls, emails, social media, and in-person meetings.
2. Client Relationship Management
Build and maintain strong relationships with clients to encourage repeat business.
Understand client requirements and recommend suitable service packages.
Maintain regular communication to ensure client satisfaction before, during, and after service delivery.
3. Sales Presentations & Negotiation
Present company portfolio and explain service offerings effectively.
Prepare and send proposals or quotations tailored to client needs.
Negotiate pricing and terms to close deals while ensuring profitability.
4. Sales Reporting & Targets
Achieve monthly and quarterly sales targets.
Maintain accurate records of leads, prospects, and conversions in CRM or sales tracking tools.
Provide management with regular sales performance reports and market feedback.
5. Market Research & Strategy
Stay updated with industry trends, competitors, and pricing strategies.
Suggest improvements to service offerings based on client feedback and market demand.