Telesales

## Job Title: Team Leader - Telecalling

## Job Summary:

We're seeking an experienced and results-driven Team Leader - Telecalling to lead our team of telecallers. The successful candidate will be responsible for managing a team of telecallers, driving sales and customer service excellence, and ensuring team performance meets or exceeds targets.

## Main Responsibilities:

1. Lead and manage a team of telecallers

2. Drive sales and customer service excellence

3. Set and achieve team performance targets

4. Monitor and coach team members to improve performance

5. Analyze team performance data and implement strategies for improvement

## Key Tasks:

1. Team management and supervision

2. Performance monitoring and coaching

3. Sales and customer service strategy development

4. Team training and development

5. Data analysis and reporting

6. Conflict resolution and customer complaint handling

7. Collaboration with other departments to achieve business objectives

## Requirements:

1. Proven experience in telecalling or sales leadership

2. Excellent communication and interpersonal skills

3. Strong leadership and team management skills

4. Ability to work in a fast-paced environment

5. Strong analytical and problem-solving skills

## Skills:

1. Leadership and team management

2. Sales and customer service

3. Communication and interpersonal skills

4. Data analysis and reporting

5. Coaching and mentoring

6. Time management and organization

7. Conflict resolution and negotiation

## Performance Metrics:

1. Team sales and revenue targets

2. Customer satisfaction and retention

3. Team performance and productivity

4. Quality of customer interactions

5. Adherence to company policies and procedures

## Work Environment:

1. Call center or office setting

2. Monday to Saturday

• It is a Full Time Telesales / Telemarketing job for candidates with 1 - 4 years of experience.

More about this Telesales job

1. What is the eligibility criteria to apply for this Telesales job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹85000 per month + Incentives that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Telesales job?
   Ans: This Telesales job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telesales job?
   Ans: No, there is no fee applicable for applying this Telesales job and during the employment with the company, i.e., MINESTACK VENTURES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telesales role?
   Ans: There is an immediate opening of 5 Telesales at MINESTACK VENTURES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Telesales / Telemarketing job.
8. What are the timings of this Telesales job?
   Ans: This Telesales job has Day Shift.